Most manufacturers that are new to automation don’t know what they don’t know. They often select the first or second vendor they talk to, and end up disappointed. I was reminded of this this week when a new client was introduced to us with the hopes we could fix a number of their outstanding issues that another integrator didn’t/couldn’t finish. From an integration side, it’s frustrating to compete with integrators that over promise and under deliver. They often over-simplify and underestimate complexities and risks.
I thought I’d put together my Letterman-style Top 10 List of criteria to select an integrator. These can be used as a checklist to make sure you’ve got someone who’s the real-deal. Here’s #10…
#10. They Know Their Value Proposition
Another way of saying this is What are they better at than anyone else? Every company has strengths and weaknesses. If an integrator can’t articulate their value proposition to you – they don’t understand themselves. Average companies claim to be good at everything. Great companies are focussed and know where they fit and where they don’t. You don’t want average.
…more to come.